After successful payment, please attach proof of transfer (slip) via this channel for further processing and delivery.

Monthly Snail Mail Letter
Shipping schedule: Letters will be dispatched on the 1st of the following month.
Cut-off date: 30th of every month.

If you order from the 25th to the end of the month: You will receive the letter for that month's cycle in the following month (letters will be dispatched on the 1st of the following month).

For orders placed at other times and for other products: Will be shipped within 3 days (after payment confirmation is received).

Estimated delivery time (after shipping confirmation is received)
Domestic orders (Thailand): Approximately 7 business days
International orders: Approximately 21 business days

If you do not receive your order
If you have not received your letter within the specified timeframe above, please contact us at:
Email: contact@memustudio.com
Other channels: Contact form on our website

You can update your shipping address, payment information, and manage all your account details at any time through the Customer Portal page.

Track your delivery status via Thailand Post at: https://track.thailandpost.co.th/ (by entering the tracking number shown in the system)